We’ve worked with Gtech since 2012 when they needed specialist Magento support with their super fast growing eCommerce business.
We enabled them to push forward with their direct sales model by incorporating multiple sales channels into a single platform.
Importantly we identified manual tasks which could be automated and streamlined to help cope as their sales grow to incredible numbers.
Using our specialist Magento knowledge we assisted with:
– 3rd Party call centre integration, (No more sales spreadsheets being emailed around!)
– Warehouse integration
– Shipping and dispatch integration (reduced customer support and improved customer experience)
– Improved order workflow
As you try to increase your eCommerce sales from a few orders a day to thousands, you’ll probably spend your day firefighting with troublesome orders and queries.
It’s important to take time and see where efficiencies can be made.
Contact us to find out how our web development experience we can help scale your business.
Take a look at the Gtech Website here