Privacy and Cookies Policies
The privacy of our customers and partners is our utmost priority. Therefore, we have implemented measures according to General Data Protection Regulation (GDPR) regulations which are described in this Privacy Notice.
Scope of The Agreement
Any Apps developed and published by Develo Design Ltd. Installing or using the app and its related services bind the App User to the Develo T&C’s.
We will only process or store the data required for the app to provide the high-quality service.
Upon processing personal and consumer data consent is requested by opt-in when starting to use an App created by Develo
We respect the privacy of our clients and any tracking on our app and website is anonymized for security reasons.
We will not sell any Visitor or App User data or share this with third parties unless approved by the App user. We will not share data between App users without permissions from both parties.
App Users have the right to know what data is held about them and why which is also described in these Terms. App Users have the right to be forgotten by getting in touch with Develo asking to destroy all or specific information held on them. We will need to keep some data on our records for legal and financial purposes.
We process or store the data of the following parties:
Web Page Visitors: Any visitors of the Develo web pages and other resources related to Develo.
App Users: Persons and Merchant stores that have installed Develo
Partners: Any third parties such as service providers or subcontractors.
The data being processed by The App as requested by App Users (e.g. Magento Customers or Orders data), cannot be considered as Data Subjects because Develo doesn’t control the contents of that data. This is strictly under the control of the App Users themselves who are Data Controllers in this context.
Cookies & Google Analytics
Develo Design Ltd. use Google Analytics to analyse the users experience on our website and is solely used for the purpose of statistical analysis in order to make improvements to our services. For example, we collect details of the length of time visiting the website and any pages viewed. We will also be able to see traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
Our website may include content embedded from other sites and services such as Twitter, YouTube and Facebook. These sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. We do not pass any personally identifiable information to these services.
You can choose to have your computer decline cookies or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
The ways we collect information
will collect through our website in an active and in a passive way.
Passive data collection
Whilst visiting our website you can browse all content without having to disclose any personal data. We may, however, passively collect and process certain data and information relating to how you use and navigate our site using Google Analytics. Please note that no personally identifiable information is recorded.
Active data collection
You will also have the opportunity to find out more about our services, submit enquiries and sign up to our newsletter using our web forms. For this, we may need a certain amount of personal identifiable information to best help us give you solutions you need and any other legal requirements which we must comply with.
You are under no obligation to provide your personal information to us. However, without receiving certain information from you, we may not be able to contact you in regards to any queries you may have.
Do we share information with anyone?
If you make an enquiry or contract a project, we will need to share some of the information you provide with third party suppliers to facilitate your request. We do not pass on any information that is not necessary to provide you with a particular service and have a commitment to ensure that your information remains secure and is processed in accordance with all UK data protection legislation.
Third Party Links
You might find links to third party websites on our website. Please be aware that any external pages should have their own privacy policies which you should also read. Develo Design Ltd. do not accept any responsibility or liability for third party policies.
Access to your information
All individuals that have provided personal information through our website have the right to see what data we hold about you. Although we may require you to provide proof of your identity in advance, we will aim to respond to your request within a week and we will provide the information without any charge. We will also allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified, amended, or completed. To obtain a copy of your personal information, or if you wish for us to delete any personal information that you have given to us previously, please contact us at firstname.lastname@example.org
We may hold personal information in both hard copy and electronic forms in secure databases on secure premises, accessible only by our authorised staff.
Changes to this policy
Please be aware that this Policy will be regularly reviewed and is subject to change at any time, for example to comply with new data protection legislation, or to reflect any changes to our current business procedures. Any changes will be updated on this page and will be date stamped at the bottom. We do actively encourage you to check this policy periodically especially before you provide any personal information to us.
Data Security and Retention
Our measures for Data security cover the following scenarios:
For all clients of the site:
For clients that have created an account we also collect:
For clients who have authorised their account to be licensed with our Data Vendor,
For clients who have made a purchase on their account,
For clients who have consented to being contacted by phone:
E-mail and Mass Mailing
By installing Develo or contacting the support team, the Subject gives consent to receive the following e-mails from Develo:
Replies to Subject e-mail messages.
Proactive personal e-mails to Subject when the feature or fix which was requested by the Subject, is implemented – with the goal to inform privately that this feature is ready and the promise made by Develo was delivered.
Automated and mass mailing is sent Subjects only according to the following opt-in or opt-out principle:
Opt-out (assume consent to receive by default – for security reasons)
Opt-in (don’t assume consent by default): Periodic e-mail of the overall Develo newest features and general updates.
Develo owns the right to change and update this document. By continuing to use The App, you agree to comply with all the further versions of these policies.
Terms and Conditions of Use
Develo Design Ltd. strives to see to it that the content of these websites is up-to-date and accurate. However, no warranty or guarantee of completeness, accuracy, up-to-dateness, or constant availability is given with respect to these websites.Develo Design Ltd. may – at any time, without notice, and at its discretion – change the content of its websites or discontinue them entirely. Develo Design Ltd. is under no obligation to keep the contents of these websites current and up-to-date at all times. Unless expressly permitted, you may not copy or distribute any content from this site. As long as you comply with these terms, Develo Design Ltd. grants you limited license to access and make reasonable use of this site and its content.
All rights of Develo Design Ltd. and of third parties under intellectual property law, including without limitation the laws of copyright, names, and trademarks, shall be respected when using the websites of Develo Design Ltd. The protection of such laws extends without limitation to the images, music, and trademarks used by Develo Design Ltd. No grant of any license or other right of use shall be inferred from the accessibility of the websites of Develo Design Ltd. All improper use of the websites of Develo Design Ltd. is prohibited.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, Business Name or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalise user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following:
Remarketing with Google AdSense
Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
Does our site allow third party behavioural tracking?
It’s also important to note that we do not allow third party behavioural tracking
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CANSPAM we agree to the following:
NOT use false, or misleading subjects or email addresses
Identify the message as an advertisement in some reasonable way
Include the physical address of our business or site headquarters
Monitor third party email marketing services for compliance, if one is used.
Honour opt-out/unsubscribe requests quickly
Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can
Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
47a George St, Birmingham B3 1QA