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Privacy and Cookies Policies

The privacy of our customers and partners is our utmost priority. Therefore, we have implemented measures according to General Data Protection Regulation (GDPR) regulations which are described in this Privacy Notice.

Scope of The Agreement

Any Apps developed and published by Develo Design Ltd. Installing or using the app and its related services bind the App User to the Develo T&C’s.

General Principles

We will only process or store the data required for the app to provide the high-quality service.

Upon processing personal and consumer data consent is requested by opt-in when starting to use an App created by Develo

We respect the privacy of our clients and any tracking on our app and website is anonymized for security reasons.

We will not sell any Visitor or App User data or share this with third parties unless approved by the App user. We will not share data between App users without permissions from both parties.

App Users have the right to know what data is held about them and why which is also described in these Terms. App Users have the right to be forgotten by getting in touch with Develo asking to destroy all or specific information held on them. We will need to keep some data on our records for legal and financial purposes.

Data Subjects

We process or store the data of the following parties:

Web Page Visitors: Any visitors of the Develo web pages and other resources related to Develo.

App Users: Persons and Merchant stores that have installed Develo

Partners: Any third parties such as service providers or subcontractors.

The data being processed by The App as requested by App Users (e.g. Magento Customers or Orders data), cannot be considered as Data Subjects because Develo doesn’t control the contents of that data. This is strictly under the control of the App Users themselves who are Data Controllers in this context.

Cookies & Google Analytics

Develo Design Ltd. use Google Analytics to analyse the users experience on our website and is solely used for the purpose of statistical analysis in order to make improvements to our services. For example, we collect details of the length of time visiting the website and any pages viewed. We will also be able to see traffic data, location data and other communication data that may assist us in understanding how visitors use this website.

To do this, Google Analytics generates statistical information about the website by means of cookies. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: https://www.google.com/privacypolicy.html

Our website may include content embedded from other sites and services such as Twitter, YouTube and Facebook. These sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. We do not pass any personally identifiable information to these services.

You can choose to have your computer decline cookies or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

The ways we collect information

Our service

will collect through our website in an active and in a passive way.

Passive data collection

Whilst visiting our website you can browse all content without having to disclose any personal data. We may, however, passively collect and process certain data and information relating to how you use and navigate our site using Google Analytics. Please note that no personally identifiable information is recorded.

Active data collection

You will also have the opportunity to find out more about our services, submit enquiries and sign up to our newsletter using our web forms. For this, we may need a certain amount of personal identifiable information to best help us give you solutions you need and any other legal requirements which we must comply with.

You are under no obligation to provide your personal information to us. However, without receiving certain information from you, we may not be able to contact you in regards to any queries you may have.

Do we share information with anyone?

If you make an enquiry or contract a project, we will need to share some of the information you provide with third party suppliers to facilitate your request. We do not pass on any information that is not necessary to provide you with a particular service and have a commitment to ensure that your information remains secure and is processed in accordance with all UK data protection legislation.

Third Party Links

You might find links to third party websites on our website. Please be aware that any external pages should have their own privacy policies which you should also read. Develo Design Ltd. do not accept any responsibility or liability for third party policies.

Access to your information

All individuals that have provided personal information through our website have the right to see what data we hold about you. Although we may require you to provide proof of your identity in advance, we will aim to respond to your request within a week and we will provide the information without any charge. We will also allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified, amended, or completed. To obtain a copy of your personal information, or if you wish for us to delete any personal information that you have given to us previously, please contact us at info@develodesign.co.uk

Data security

We may hold personal information in both hard copy and electronic forms in secure databases on secure premises, accessible only by our authorised staff.

Changes to this policy

Please be aware that this Policy will be regularly reviewed and is subject to change at any time, for example to comply with new data protection legislation, or to reflect any changes to our current business procedures. Any changes will be updated on this page and will be date stamped at the bottom. We do actively encourage you to check this policy periodically especially before you provide any personal information to us.

Data Security and Retention

Our measures for Data security cover the following scenarios:

For all clients of the site:

Data Type

Retention Period


Browsing Data

180 days

For clients that have created an account we also collect:

Data Type

Retention Period

Email Address

Not retained beyond account cancellation


Not retained beyond account cancellation

For clients who have authorised their account to be licensed with our Data Vendor,

Data Type

Retention Period


The minimum period of time as specified by Data Vendor (6 years)


The minimum period of time as specified by Data Vendor (6 years)

For clients who have made a purchase on their account,

Data Type

Retention Period

Billing Information

Statutory minimum (7 years)

For clients who have consented to being contacted by phone:

Data Type

Retention Period

Phone number

Retained until consent is withdrawn

E-mail and Mass Mailing

By installing Develo or contacting the support team, the Subject gives consent to receive the following e-mails from Develo:



Develo owns the right to change and update this document. By continuing to use The App, you agree to comply with all the further versions of these policies.

Terms and Conditions of Use

These terms of use apply to https://www.develodesign.co.uk/ and all other web sites maintained by Develo design Ltd. By using the site, you agree to be bound by these terms and conditions and you agree for a member of staff to get in touch with you regarding any questions and to provide more information to you using your contact details. If you do not agree to these terms of use, you must not use the site.

Develo Design Ltd. strives to see to it that the content of these websites is up-to-date and accurate. However, no warranty or guarantee of completeness, accuracy, up-to-dateness, or constant availability is given with respect to these websites.Develo Design Ltd. may – at any time, without notice, and at its discretion – change the content of its websites or discontinue them entirely. Develo Design Ltd. is under no obligation to keep the contents of these websites current and up-to-date at all times. Unless expressly permitted, you may not copy or distribute any content from this site. As long as you comply with these terms, Develo Design Ltd. grants you limited license to access and make reasonable use of this site and its content.

All rights of Develo Design Ltd. and of third parties under intellectual property law, including without limitation the laws of copyright, names, and trademarks, shall be respected when using the websites of Develo Design Ltd. The protection of such laws extends without limitation to the images, music, and trademarks used by Develo Design Ltd. No grant of any license or other right of use shall be inferred from the accessibility of the websites of Develo Design Ltd. All improper use of the websites of Develo Design Ltd. is prohibited.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, Business Name or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart.

They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to

compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

Does our site allow third party behavioural tracking?

It’s also important to note that we do not allow third party behavioural tracking

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.


47a George St, Birmingham B3 1QA


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