Magento Support and Maintenance

Yes, we can take on a pre-existing Magento site through a Development Partnership agreement, even if we did not originally build it. Before committing, we'll schedule time to thoroughly review the site's code and architecture and discuss your future goals for the website. Providing any previous documentation will help ensure a smooth transition. Please note that legacy builds may incur different rates than our standard packages due to the potential extra costs associated with inherited code and technical debt.

Plan your sprints ahead and set long-term goals for your website with our comprehensive support. A Magento support partnership offers various services like development, technical help, design, SEO, and conversion rate optimisation.

We bring expertise, proactively suggesting website improvements, identifying quick wins, and thoroughly evaluating your wishlist. Our team will guide you in balancing your needs and wants with practical, effective strategies. We're here to help when needed, ensuring your website's continuous growth and success with our diverse expertise.

Our Partnership Packages cover many business use cases. You can use your agency hours to access support and growth services tailored to your needs. We are on hand to help you understand the right level of support you need, based on your website goals, timeframes and business budgets.

Opting for our 60-hour Enterprise package is financially comparable to hiring a Senior Magento Developer for a year. However, our package offers more than a one-dimensional approach. You gain access to a multidisciplinary team with diverse in-house skills, capable of collaboratively tackling complex issues. This brings more value than just one developer's work, increasing the knowledge and skills available for your project.

Certainly, you can upgrade or downgrade your package. We request 30-day's notice for changes, to efficiently plan our resource allocation and manage handovers between team members. If we have immediate resources available, we can accommodate your request right away. In cases where we're at capacity, we can place you on a waitlist or explore options to extend our resources to meet your needs.

No, we don't believe in tying you into lengthy contracts - we aim to earn our value and become an integral part of your team. We offer 30-day rolling contracts for all our plans, which customers pay upfront. This method helps us adjust to your changing business needs and efficiently allocate resources for your company's growth.