Clients we work with
From global lifestyle brands to ambitious independents, we work alongside Magento merchants who need a trusted team to manage and improve their store.
Magento Support and Maintenance Agency
Expert support to keep your Magento store performing at its best
Already running a Magento store? Our Magento support and maintenance services keep your site secure, fast and performing at its best.
Managed eCommerce support tailored to your needs
Our managed Magento services adapt to your priorities, whether you need day to day Magento website support, security updates, performance optimisation or ongoing development. As your business evolves, our flexible monthly plans adjust with you, ensuring you always have the right level of support. This approach to Magento maintenance and support keeps your store fast, secure and performing at a consistently high level while helping you achieve long term eCommerce growth.
What we offer
Magento expertise shaped around your business
Keeping your store secure and up to date
Keep your store stable, protected and performing reliably. We manage all Magento updates, security patches and technical maintenance so your site stays secure and fully supported at all times.
Enhancing your site with ongoing improvements
Your store evolves continuously with regular improvements, minor enhancements and quick fixes delivered as part of your plan. This keeps your Magento site consistent, refined and aligned with your day to day needs without disruption.
Performance and optimisation
Speed and performance directly influence conversions. We optimise your Magento store for faster load times, stronger Core Web Vitals and a smoother customer journey. These improvements support better SEO, higher engagement and a faster, more responsive eCommerce experience.
Continuous improvement and growth
Each month brings new opportunities for refinement. We review data, identify improvements and implement updates across UX, CRO and design so your store keeps progressing and delivering long term value.
Strategic guidance for your goals
We operate as part of your team, offering direction shaped by data, experience and your wider goals. From roadmap planning to technical consultancy, we help you make informed decisions that support sustainable growth.
"I am continually impressed by the results you produced! Your unique perspective, expertise and dedication played a crucial role in our project success."
"We were impressed with their knowledge of the Hyvä theme and their efficiency in implementing it. Communication was great throughout the process and we are happy with the outcome and the impact this has had on our site speed."
"Develo has truly become an extension of our team, consistently bringing proactive advice and innovative solutions that align perfectly with our objectives."
"Feels like Develo is an extension of our internal team"
"We stock and sell some unusual products that required a lot custom development, we've always been able to get what we want no matter how complex it seemed."
"Develo implemented the punchout2go module into our Magento installation with absolute precision. The integration was clean, fully compliant with our ERP procurement workflows, and performance has been rock solid. Data mapping, authentication, and order sync all worked exactly as required. Highly competent team who clearly know Magento and PunchOut inside out."
"Develo has meticulous attention to detail, coupled with a technically sound scope of work and supporting SoW, showcased their commitment to excellence. We value our partnership and would gladly choose to work with them again for future endeavours."
"The team's knowledge and experience with Magento is invaluable. The website's speed and UX improved significantly, with page elements loading efficiently. The team was great at communicating different stages of the project and was always on hand when needed."
"Really enjoyed working with the team this year - Luke Collymore and the team genuinely know their stuff and always deliver. Excited for what we've got lined up together"
"A highly organised and professional company with a robust team. Their proactive approach has significantly enhanced our site over the past few months, and I look forward to continuing our work together."
1/10
Meet the Magento experts supporting your growth
Our in house development team includes certified Magento specialists, Hyvä Partners and senior engineers who have worked with the platform since 2010, giving you direct access to the people who maintain, enhance and support your store. Whether you need reliable Magento 2 support, ongoing eCommerce maintenance or expert technical guidance, we provide the experience and stability required to keep your store running smoothly and performing at its best.
Ready to discuss your project?
FAQ's
Will you take over an existing Magento site?
Yes, absolutely. We regularly onboard existing Magento and Magento 2 stores. We start with a quick health check to understand how your site is built, then put together a smooth handover plan and a Magento support and maintenance package that fits your business.
Do you offer ad hoc support or only monthly retainers?
Both. If you just need occasional Magento help, ad hoc support is available. If you prefer something more consistent, our monthly Magento support packages give you secured hours, priority scheduling and better long term value. Everything runs on flexible 30-day terms.
What is included in Magento maintenance?
A typical Magento maintenance service covers updates, security patches, bug fixes and performance monitoring. Depending on your plan, you can also use your Magento support hours for UX tweaks, CRO testing, performance optimisation or new features. And if you ever need extra time, you can add ad hoc hours whenever you like.
Can you work alongside our in house or external team?
Yes, we do this often. Think of us as an extension of your team. You will have direct access to your Magento developers and a dedicated account manager, so communication stays easy and everyone works in sync.
Do I need to sign a long term contract?
No long contracts at all. Our Magento support and maintenance services run on simple 30-day rolling terms. You can scale your hours up or down depending on workload, seasonality or new projects.
What happens if something urgent breaks?
Just raise an urgent ticket and our team will jump straight on it. Standard plans include in-hours support, and we can also arrange bespoke out-of-hours cover if needed. With developers across multiple time zones, we are often able to respond quickly when something needs attention.
Can you help improve site speed and performance?
Definitely. Magento performance optimisation is a big part of what we do. We look at load times, Core Web Vitals, frontend performance and server setup to make your store faster and more reliable. These improvements usually lead to better user experience and stronger conversion rates.
How do you get started with a new Magento support client?
We begin with an onboarding session and a site audit so we can understand your goals, priorities and technical setup. From there, we plan your first month of work, set up your workflows and make sure you have a clear view of what we will deliver through your Magento support and maintenance plan.