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Action Plan for Magento 2 Platform Upgrade - A comprehensive guide

Architecting a Successful Magento Upgrade

A Magento 2 upgrade can be a difficult undertaking and extends far beyond a simple software update, It requires meticulous planning, and a proactive approach to risk mitigation. 


Attempting an upgrade without such a framework is a direct path to budget overruns, extended downtime, and critical functionality failures.

The difficulties experienced while doing an upgrade depends on the following.

  • The current version of Magento and the planned upgrade version, small upgrades e.g 2.4.6 -> 2.4.7 will take a lot less effort then going from 2.4.4 -> 2.4.7. The key is to keep on top of upgrades and complete them as they're released and not wait for multi-version upgrades.
  • The number of 3rd party modules, a site without 3rd party modules will upgrade a lot easer then a site with 100 modules from 15 vendors. (Yes we've worked on sites like this and actually far more!)
  • The site theme's used, if site themes override 1000's of templates the effort will be greatly increased.

The process has been structured into five distinct phases, each building upon the last to ensure a stable and successful transition to the new platform version.

  • Discovery and Planning: This foundational phase involves a complete audit of the existing system, defining the technical requirements for the target environment, and establishing a robust, production-parity staging infrastructure.
  • Static Analysis and Proactive Code Remediation: Before a single upgrade command is run, this phase uses automated tools and strategic analysis to identify and fix compatibility issues within custom code and third-party modules.
  • Core Upgrade Execution on Staging: This phase details the precise technical sequence of commands required to perform the core platform upgrade within the controlled staging environment.
  • Quality Assurance and Automated Validation: Following the upgrade, this phase focuses on verifying the outcome, including end-to-end functional testing, visual regression testing, and user acceptance testing.
  • Deployment, Go-Live, and Contingency Planning: The final phase covers the meticulously planned deployment to the production environment, including a detailed go-live checklist and a critical, pre-defined rollback procedure.


A formal discovery or assessment phase is not an optional expense but a critical investment. It provides essential clarity on project timelines, budget, and scope, preventing costly surprises and ensuring that all stakeholders have a realistic understanding of the effort required. This report serves as the output of such a discovery, providing the strategic framework and tactical steps needed to navigate the complexities of a Magento 2 upgrade with confidence and precision.

Phase 1: Discovery and Planning

The success of a Magento upgrade is determined long before the core update process begins. Phase 1 is the foundational stage where the full scope of the project is defined, the technical landscape is mapped, and the necessary infrastructure is put in place. Neglecting this preparatory work is the single most common cause of upgrade failures.

1.1. System Audit

A complete and accurate inventory of the existing system is a non-negotiable prerequisite. This audit forms the basis for all subsequent compatibility analysis, planning, and estimation.

Identifying Current Magento Version

Determining the precise version and edition (Open Source or Adobe Commerce) of the current installation is the first step. Several methods can be used, with the command line being the most reliable.

  • Command-Line Interface (CLI): This is the most accurate method. From the Magento root directory, execute:
    php bin/magento --version
    This will output the Magento CLI version, which corresponds directly to the platform version.
  • Admin Panel: The Magento version is typically displayed in the bottom-right corner of the footer on every admin panel page.
  • composer.json File: The root composer.json file contains a version property that specifies the installed version. This is a reliable method, especially for Composer-based installations.

Inventory of All Modules

A significant portion of upgrade complexity stems from third-party and custom modules. Creating an exhaustive list of these is critical for the compatibility analysis in Phase 2.

Standard CLI Command: To get a list of all installed modules and their status (enabled or disabled), use the following command:

php bin/magento module:status

This command lists all modules, including core Magento modules.

Documenting Third-Party Integrations

Beyond Magento modules, it is essential to manually audit and document all integrations with external systems. These are often implemented via custom code or modules and can be sources of significant upgrade complexity. Key systems to identify include:

  • Enterprise Resource Planning (ERP) systems
  • Customer Relationship Management (CRM) systems
  • Product Information Management (PIM) systems
  • Payment Gateways and services
  • Shipping and Fulfillment providers
  • Marketing automation platforms
  • Business intelligence and analytics tools

This audit requires a review of system configuration, custom code repositories, and interviews with business stakeholders to create a complete picture of the data flows and dependencies.

1.2. Defining Target Environment Requirements

The target Magento version is tested and supported only in conjunction with a specific set of service versions. Attempting to run a new Magento version on an outdated server environment is a primary cause of instability and deployment failure. Therefore, the server infrastructure must be upgraded in lockstep with the application.

A detailed analysis of the system requirements for the target version is essential. This includes specific versions for:

  • PHP and its required extensions (bcmath, gd, intl, pdo_mysql, etc.)
  • Database: MySQL or MariaDB
  • Search Engine: OpenSearch is the default for modern Magento versions.
  • Caching: Redis for application cache and Varnish for full-page cache are highly recommended.
  • Web Server: Apache or Nginx
  • Message Queue: RabbitMQ
  • Composer: Typically Composer 2.x is required.

The following table provides a base for an actionable comparison for the infrastructure team.

Component Current Version (Example: M2.3.x) Target Version (Example: M2.4.7) Action Required
PHP 7.3 8.2 / 8.3 Upgrade PHP and extensions
MariaDB 10.2 10.6 Upgrade Database Server
Elasticsearch 6.x N/A (Replaced) Decommission
OpenSearch N/A 2.x Install New
Redis 5.x 7.2 Upgrade Service
Varnish 6.x 7.4.x Upgrade Service
RabbitMQ 3.8 3.12 / 3.13 Upgrade Service (Incrementally)
Composer 1.x 2.7+ Upgrade Tool

Note: This table uses example versions. Actual versions must be determined from the official Adobe Commerce documentation for the specific target release.

1.3. Establishing a Production-Parity Staging Environment

All upgrade work, from code remediation to final testing, must be performed in a dedicated, non-production staging environment. This environment must be a high-fidelity replica of the future production environment to ensure that testing is valid and to prevent go-live surprises.

Key characteristics of a proper staging environment:

  • Production-Parity Hardware: The server(s) should have the same CPU core count, RAM allocation, and SSD storage capacity as the production environment.
  • Target Software Stack: The staging environment must run the exact software versions identified in Table 1.1 (e.g., PHP 8.2, MariaDB 10.6, OpenSearch 2.x).
  • Network Configuration: The network setup, including firewalls, load balancers, and CDN configuration (like Fastly), should mirror production as closely as possible.

For projects hosted on Adobe Commerce Cloud, this involves a standardized workflow of merging code branches from integration to the dedicated Staging environment. For on-premise or other cloud hosting, this requires manual provisioning and configuration of the servers.

Process for Data Synchronization

To ensure testing is performed on a realistic and representative dataset, the production database and media files must be cloned to the staging environment. The process typically involves:

  1. Creating a backup (snapshot or dump) of the production database.
  2. Transferring the backup file to the staging server.
  3. Dropping the existing staging database and importing the production data.
  4. Using a tool like rsync to synchronize the pub/media directory from production to staging.
  5. Updating the base URLs and other environment-specific configurations in the staging database's core_config_data table.

Phase 2: Static Analysis and Proactive Code Remediation

This phase is dedicated to identifying and resolving compatibility issues before attempting the core upgrade. By using automated tools and a systematic audit process, the development team can create a backlog of remediation tasks, turning unknown risks into a manageable work plan. This proactive approach is fundamental to de-risking the entire project.

2.1. Mastering the Upgrade Compatibility Tool (UCT)

For Adobe Commerce projects, the Upgrade Compatibility Tool (UCT) is the centerpiece of the analysis phase. It is a powerful command-line tool that analyzes the codebase against a target Magento version and reports on potential incompatibilities.

It is crucial to understand that the UCT is available for Adobe Commerce instances only. Projects running Magento Open Source do not have access to this tool and must rely on a more manual analysis process, supplemented by general-purpose static analysis tools like PHPStan with Magento-specific extensions.

Installation and Configuration

The UCT is installed as a Composer project. It can be installed in any directory and does not need to reside within the Magento instance it is analyzing.

Download via Composer:

composer create-project magento/upgrade-compatibility-tool uct --repository https://repo.magento.com

Make Executable: Grant executable permissions to the tool's binary.

chmod +x ./uct/bin/uct

Executing a Full Analysis

The primary command runs a check on all custom and third-party modules within a given Magento directory.

./uct/bin/uct upgrade:check /path/to/magento/instance --coming-version=2.4.7
  • The <dir> argument points to the root of the Magento installation to be analyzed.
  • The --coming-version option specifies the target Magento version for the compatibility check. This is a mandatory option.
  • The tool requires a minimum of 2GB of RAM to run effectively.

Interpreting the UCT Report

The output of the upgrade:check command is a detailed report, typically in HTML format, that categorizes issues by severity (Critical, Error, Warning). This report is the primary input for the code remediation backlog. It will identify a wide range of issues, including:

  • Use of deprecated classes, methods, and constants.
  • Incorrect constructor signatures or dependency injection.
  • Changes in Magento's core PHP APIs.
  • Breaking changes in the GraphQL schema.
  • Code that violates Magento coding standards.

Deep Dive into UCT Commands

The UCT provides several other commands for more targeted analysis:

  • dbschema:diff <current-version> <target-version>: Compares the database schemas of two Magento versions, revealing added, removed, or modified tables and columns. This is invaluable for understanding the data-level impact of an upgrade.
  • core:code:changes <dir> <vanilla-dir>: Compares the current Magento installation against a clean, "vanilla" installation of the same version. This command is used to detect modifications to core Magento files—a practice that is strongly discouraged and a major source of upgrade failures. Any identified core hacks must be refactored into proper modules before proceeding.
  • graphql:compare <schema1> <schema2>: Introspects two GraphQL endpoints and compares their schemas, highlighting breaking changes that could impact headless frontends or other integrations.

While the UCT is an indispensable diagnostic tool, it is not a magic bullet. Its automated refactor command can only fix a "reduced set of issues," such as simple cases of deprecated functions or the use of $this in templates. The vast majority of issues identified by the UCT require manual intervention and expert developer knowledge to resolve correctly. The tool's primary function is to generate a prioritized list of tasks for the development team.

2.2. Strategic Third-Party Module Upgrade Plan

Third-party modules are consistently one of the most challenging and time-consuming aspects of a Magento upgrade. A systematic approach to auditing and planning their updates is essential.

Audit and Triage

Using the module inventory from Phase 1 and the UCT report, every single third-party and custom module must be individually audited and triaged. For each module, the development team must perform the following compatibility checks:

  • Vendor Confirmation: Check the module vendor's official website, documentation, or the Adobe Commerce Marketplace page to find a version that is explicitly declared as compatible with the target Magento version.
  • Composer Dependencies: Examine the module's composer.json file to see its declared dependencies on Magento framework packages. This can provide clues about its compatibility if the vendor documentation is unclear.

Decision Point: If a compatible version is available, it is slated for an update. If no compatible version exists, a critical decision must be made:

  • Replace: Find an alternative module from a different vendor that provides similar functionality and is compatible with the target version.
  • Refactor: If the module is critical and no alternative exists, the development team must take ownership of the code and refactor it to be compatible. This carries significant cost and maintenance implications.
  • Disable/Remove: If the module's functionality is no longer essential, the simplest path is to disable and remove it.

Updating via Composer

The strongly recommended best practice for installing and updating modules is via Composer. This method automatically manages dependencies and ensures that the correct versions of all required libraries are installed. Manually copying files into the app/code directory should be avoided at all costs, as it bypasses dependency management, complicates future updates, and is not a scalable practice.

To track this complex process, a master audit document is indispensable.

Module Name Current Version Vendor UCT Issues? Compatible Version Available? Target Version Upgrade Path Status
Amasty_Shopby 2.15.3 Amasty Yes Yes 3.2.1 composer update To Do
Mirasvit_Search 1.2.5 Mirasvit Yes No N/A Replace with ElasticSuite Blocked
Custom_ERP 1.0.1 Internal Yes N/A 2.0.0 Refactor for M2.4.7 In Progress
MagePlaza_Smtp 3.0.0 MagePlaza No Yes 4.1.0 composer update Done
Example_OldModule 1.1.0 Obsolete Yes No N/A Disable and Remove Done

This table provides a single source of truth for the entire module upgrade effort. It forces a systematic review, tracks progress, identifies blockers, and ensures that no extension is overlooked, which could otherwise lead to critical failures during or after the upgrade.

2.3. Code Refactoring and Remediation

This stage involves the hands-on work of fixing the custom code and, where necessary, third-party code based on the analysis.

Automated Fixes: The first pass should be to use the UCT's automated refactoring capability.

 bin/utc refactor /path/to/magento/instance

This will handle the low-hanging fruit, allowing developers to focus on more complex issues.

Manual Remediation: The bulk of the work lies in manually addressing the issues flagged by the UCT and other static analysis tools. This requires developers to have a solid understanding of the architectural and API changes between the source and target Magento versions. The official Magento release notes are a critical resource for this, as they often detail the specific refactoring efforts made in the core code, which can serve as a guide for custom code remediation.

Common Code Remediation Examples:

  • Migrating to Declarative Schema: Legacy modules often use InstallSchema.php and UpgradeSchema.php scripts to manage their database tables. 
  • PHP 8.x Compatibility: Upgrading to recent Magento versions also means upgrading to PHP 8.x. This requires code remediation to address changes in the PHP language itself, such as stricter type checking, the removal of deprecated features, and changes to function signatures.
  • Updating Deprecated Code: A common task is replacing calls to deprecated Magento classes or methods with their modern equivalents. For example, the Magento 2.4.7 release notes mention the refactoring of Magento_CatalogWidget to replace older block-based escaping functions with the more robust $escaper object, a practice that should be mirrored in custom code.

2.4. Leveraging AI Agents for Advanced Code Analysis and Remediation

Beyond traditional static analysis tools, AI-powered agents and code review platforms use machine learning models trained on vast datasets of code to provide a deeper, more context-aware analysis than rule-based scanners alone.

AI-Powered Code Analysis

AI agents can be integrated directly into the development workflow, often through IDE plugins or connections to version control systems. Instead of just flagging syntax errors or deprecated functions, these tools analyze the logic and structure of the code to identify potential bugs, security vulnerabilities, and "code smells" that might lead to future problems. For a Magento upgrade, this is particularly valuable for:

  • Identifying Complex Incompatibilities: An AI agent can recognize patterns that indicate a custom module's logic is fundamentally incompatible with changes in a new Magento version, even if no specific deprecated functions are called.
  • Security Vulnerability Detection: Tools like Snyk Code use AI to provide real-time security analysis, flagging insecure coding practices that could expose the application to risk after the upgrade.
  • Performance Bottleneck Prediction: AI can analyze code and predict performance issues, such as inefficient database queries or memory leaks, that might become critical under the architecture of the new Magento version.

AI-Assisted Remediation and Refactoring

The most significant advantage of modern AI agents is their ability to not only identify problems but also to suggest or automate the fixes. This capability dramatically accelerates the remediation phase.

  • Automated Refactoring: Tools like GitHub Copilot and HyperWrite Code Refactor Assistant can suggest refactoring for entire blocks of code to align with modern best practices, such as PHP 8.2 compatibility. This includes converting legacy code, improving readability, and optimizing performance.
  • Context-Aware Fixes: When a compatibility issue is found, an AI agent can provide a specific, actionable code suggestion to resolve it. This goes beyond a simple "function X is deprecated" warning and offers the correct replacement, complete with the necessary arguments and context.
  • Generating Migration Scripts: For complex changes like database schema migrations, AI can analyze the existing schema and generate the necessary declarative schema XML or patch scripts, reducing the risk of manual error.

By integrating AI agents into this phase, development teams can move from a purely manual review process to a "human-in-the-loop" model. The AI performs the initial heavy lifting of analysis and suggests fixes, while developers provide the final validation and oversight, ensuring both speed and quality in the code remediation effort.


Phase 3: Core Upgrade Execution on Staging

With the environment fortified and the codebase remediated, this phase focuses on the technical execution of the upgrade on the staging server. This is a precise, command-driven process that must be followed in the correct sequence to ensure a successful outcome.

3.1. The Composer-Driven Upgrade Workflow

The recommended and most reliable method for upgrading Magento is through Composer, which manages all package dependencies. The following steps outline the core workflow.

  1. Enable Maintenance Mode: Before making any changes, place the site into maintenance mode. This prevents any user or process from accessing the store during the sensitive update, avoiding potential data corruption.
    php bin/magento maintenance:enable
  2. Install Composer Root Update Plugin: This plugin is a prerequisite for correctly handling updates to the root project. It ensures that Composer can manage changes to the main composer.json file effectively.
    composer require magento/composer-root-update-plugin=~2.0 --no-update
  3. Specify Target Magento Version: Update the composer.json file to require the target Magento version. The --no-update flag tells Composer to modify the file but not to download the packages yet. The version number should be the specific release you are targeting (e.g., 2.4.7-p1).
    composer require magento/product-community-edition=2.4.7-p1 --no-update
  4. Run Composer Update: This is the central command of the upgrade process. Composer will read the updated composer.json file, resolve all dependencies (including Magento core, third-party modules, and their required libraries), and download the new packages into the vendor directory. This step can take a significant amount of time, depending on the number of packages and network speed.
    composer update

3.2. Post-Update Execution Commands

Once Composer has successfully downloaded all the new files, a series of Magento CLI commands must be executed to finalize the upgrade, apply database changes, and prepare the site for use.

  1. Clear Generated Files and Caches: It is critical to remove any old generated code and cache files to ensure that the system uses only the new code from the updated packages.
    rm -rf var/cache/* var/page_cache/* generated/code/*
  2. Upgrade Database Schema: This command is one of the most important in the sequence. It iterates through all installed modules and applies any necessary database schema and data changes defined in their UpgradeSchema, UpgradeData, or db_schema.xml files.
    php bin/magento setup:upgrade
  3. Compile Code: For performance, Magento relies on pre-compiled dependency injection configurations and generated class proxies. This command creates all necessary compiled code. It is essential for sites running in production mode.
    php bin/magento setup:di:compile
  4. Deploy Static Content: This command deploys all necessary frontend assets, such as CSS, JavaScript, and images, for all themes and locales.
    php bin/magento setup:static-content:deploy
  5. Reindex Data: After database changes, it is often necessary to reindex the data to ensure that search, pricing, and other indexed functionalities work correctly.
    php bin/magento indexer:reindex
  6. Flush Cache: A final cache flush ensures that all caching systems (like Redis and Varnish) are cleared and will serve fresh content from the newly upgraded application.
    php bin/magento cache:flush
  7. Disable Maintenance Mode: With all upgrade steps completed, the site can be brought back online by disabling maintenance mode.
    php bin/magento maintenance:disable

3.3. Initial Smoke Testing and Verification

Immediately after the upgrade process is complete and maintenance mode is disabled, a quick verification or "smoke test" should be performed to catch any catastrophic failures.

  • Verify Version: Confirm that the upgrade was successful by checking the version number again.
    php bin/magento --version
  • Frontend Check: Load the storefront's homepage, a category page, and a product page. Check for any obvious PHP errors, broken layouts, or missing content.
  • Backend Check: Attempt to log in to the Magento admin panel. Verify that the dashboard loads without critical errors and that you can navigate to key sections like Orders and Products.

This initial smoke test is not a substitute for the QA in Phase 4, but it provides immediate feedback on the fundamental success of the technical upgrade process.


Phase 4: Quality Assurance and Automated Validation

Once the technical upgrade is complete on the staging environment, the project enters the critical Quality Assurance (QA) phase. The goal is to rigorously verify that the upgraded site is not only functional but also visually correct and meets all business requirements. Relying solely on manual "click-through" testing is inefficient, prone to human error, and not scalable. A modern QA strategy for a Magento upgrade combines automated end-to-end testing, visual regression testing, and targeted manual testing.

4.1. Building an E2E Testing Suite with Playwright

End-to-end (E2E) testing automates the process of simulating real user journeys through the application, ensuring that critical workflows remain intact after the upgrade. Playwright is a modern, powerful tool for this purpose, and its integration with pre-built Magento 2 testing suites can significantly accelerate the process.

Setup and Configuration

The @elgentos/magento2-playwright testing suite provides a robust, pre-configured framework specifically for Magento 2, which is a major project accelerator.

Installation: Within a dedicated playwright directory inside the theme's web folder, initialize an npm project and install the suite:

cd app/design/frontend/{Vendor}/{Theme}/web
mkdir playwright && cd playwright
npm init -y
npm install @elgentos/magento2-playwright

Configuration: The installation process will prompt for values to create a .env file. This file stores environment-specific variables like the base URL of the staging site, test user credentials, and other configuration details.

Test Structure and Scripting

The suite is built on the Page Object Model (POM) pattern, which is a best practice for creating maintainable and scalable test automation. In POM, UI elements and the actions that can be performed on them are encapsulated within page-specific classes (e.g., HomePage.ts, ProductPage.ts, CheckoutPage.ts). This separates the test logic from the UI implementation, so if a button's ID changes, the update only needs to be made in one place (the page object) rather than in every test that clicks that button.

The QA team should develop test scripts for the most critical user journeys, which will form the core of the functional regression suite. Examples include:

  • User Account Management: A test that successfully registers a new user account and then logs in with the new credentials.
  • Product Discovery: A test that uses the search bar, navigates to a search results page, clicks on a product, and verifies the Product Detail Page (PDP) loads correctly.
  • Add to Cart: Tests that add a simple product, a configurable product (by selecting options), and a virtual product to the shopping cart.
  • Full Checkout Process: The most critical test, which proceeds from the shopping cart through shipping, payment, and order confirmation pages. This should be tested for both guest users and logged-in customers.
  • Admin Panel Verification: A simple test that logs into the admin panel and verifies that it can load the sales order grid to see the order just placed by the frontend test.

AI-Powered Test Generation

The process of writing E2E tests can be further accelerated with generative AI tools. Platforms like TestRigor, ACCELQ Autopilot, and integrations with GitHub Copilot can convert plain English descriptions of test scenarios into executable test scripts. For example, a QA analyst could write a prompt like, "Test the guest checkout process with a simple product, using standard shipping and check/money order payment," and the AI agent would generate the corresponding Playwright code. This approach, often called a "human-in-the-loop" model, allows non-developers to contribute to the test suite and frees up developer time to focus on more complex testing challenges. Playwright's own Codegen tool also serves as a powerful starting point, recording user actions and translating them into initial test scripts that can then be refined.

Running and Debugging Tests

Playwright provides a powerful CLI for running and debugging the test suite.

Run Full Suite: To execute all tests except those tagged with @setup:

npx playwright test --grep-invert "@setup"

Run Specific Test File: To focus on a single test file during development:

npx playwright test tests/checkout.spec.ts

UI Mode for Debugging: The Playwright UI mode is an invaluable tool for debugging. It opens a browser window and allows you to step through the test execution line by line, inspecting the state of the page at each point.

npx playwright test --ui

4.2. Implementing Visual Regression Testing (VRT)

While E2E tests verify functionality (e.g., "Can a user click the 'Add to Cart' button?"), they are blind to visual changes. Visual Regression Testing (VRT) automates the process of detecting unintended UI changes (e.g., "Is the 'Add to Cart' button now green, twice as large, and overlapping the product price?").

Combining E2E testing with VRT provides a powerful, two-layered validation strategy. The Playwright E2E test navigates the application to the desired state (e.g., a PDP for a specific product), and at that precise moment, the VRT tool takes a screenshot for comparison. This synergy is far more efficient and effective than running two entirely separate testing processes.

Tool Selection and Integration

Several excellent VRT tools integrate seamlessly with Playwright, including cloud-based services like Percy and Applitools, and open-source tools like BackstopJS. A cloud-based tool like Percy is often recommended for its ease of integration and collaborative review UI.

The integration is typically straightforward. After installing the Percy CLI and its Playwright SDK, a snapshot command can be added directly into the Playwright test script:

import { test, expect } from '@playwright/test';
import percySnapshot from '@percy/playwright';

test('Product Detail Page visual check', async ({ page }) => {
  await page.goto('https://staging.store.com/sample-product.html');
  // Wait for page to be fully loaded
  await expect(page.locator('.product-info-main')).toBeVisible();
  // Take a visual snapshot
  await percySnapshot(page, 'Product Detail Page');
});

The Role of AI in VRT

Traditional VRT tools often rely on pixel-by-pixel comparisons, which can lead to a high number of "false positives" triggered by dynamic content, animations, or minor rendering differences between browsers. Modern, AI-powered VRT platforms (such as those from Applitools, LambdaTest, and HeadSpin) address this limitation by using computer vision to analyze screenshots in a way that mimics the human eye. These AI systems can understand the page's structure and distinguish between significant defects (like a missing button) and insignificant changes (like a shifting ad banner), dramatically reducing false alarms and allowing the QA team to focus on genuine bugs.

The VRT Workflow

  1. Establish Baseline: Run the VRT-enabled test suite against the pre-upgrade codebase or a known-good version of the site. This captures the "baseline" set of screenshots that represent the correct visual appearance.
  2. Run Comparison: Execute the same test suite against the newly upgraded staging environment. The VRT tool will capture a new set of screenshots.
  3. Review Diffs: The tool automatically performs a pixel-by-pixel comparison between the new screenshots and the baseline. It then presents a web-based report showing any detected differences, highlighting them in red.
  4. Approve or Reject: The QA team and stakeholders review these "visual diffs." Intentional changes (e.g., a new promotional banner) are approved, which updates the baseline for future tests. Unintentional changes (e.g., broken layouts, misaligned elements, font changes) are flagged as bugs and sent back to the development team for remediation.

This automated process can catch hundreds of subtle visual bugs across dozens of pages in a fraction of the time it would take for manual review. Key pages to target for VRT include the Homepage, Category Pages, Product Detail Pages, Cart, and the entire Checkout flow.

4.3. User Acceptance Testing (UAT) and Manual QA

Automated testing cannot cover every scenario. A final layer of manual testing is still required.

  • User Acceptance Testing (UAT): A formal UAT plan should be created for business stakeholders (e.g., merchandising, marketing, customer service teams). They should be given specific test cases to execute that mirror their daily workflows, such as creating a new promotion, managing a customer account, or processing a return in the admin panel.
  • Manual QA Checklist: The QA team should maintain a checklist for edge cases and subjective elements that are difficult to automate. This includes testing on various physical mobile devices, checking the content and layout of transactional emails, and verifying the functionality of complex third-party integrations like live chat or loyalty programs.

Phase 5: Deployment, Go-Live, and Contingency Planning

This final phase orchestrates the transition from the fully tested staging environment to the live production environment. It is a high-stakes operation that demands meticulous planning, a clear sequence of operations, and a robust contingency plan in case of failure.

5.1. The Go-Live Deployment Plan

The deployment plan is a detailed script of actions to be performed during the scheduled maintenance window.

Go-Live Sequence of Events:

  1. Communication: Announce the start of the deployment window to all stakeholders.
  2. Enable Maintenance Mode: Place the live production site into maintenance mode to prevent any further traffic or transactions.
  3. Final Production Backup: Take one last, complete backup of the current production site's codebase and database. This backup is the cornerstone of the rollback procedure.
  4. Code Deployment: Deploy the new, upgraded codebase to the production server environment. This could involve a git pull, an rsync, or another deployment script.
  5. Final CLI Commands: Run the necessary final commands on the new production environment, such as php bin/magento setup:upgrade, php bin/magento cache:flush, and ensuring the application is in production mode.
  6. Disable Maintenance Mode: Bring the new, upgraded site live by disabling maintenance mode.

5.2. The Definitive Go-Live Checklist

A formal checklist is a non-negotiable tool for managing the complexity and pressure of a go-live window. It reduces the risk of human error by ensuring no critical step is missed. This checklist combines best practices from multiple expert sources to be as thorough as possible.

Phase Task Status
Pre-Flight (24h Before) Verify target production environment meets all system requirements.
Confirm SSL certificate is valid and installed on the production server.
Verify all third-party service credentials (payment gateway, shipping, etc.) are set for production mode.
Confirm production cron jobs are configured but disabled.
Perform a successful full backup of the current live site and database.
Confirm the rollback procedure has been documented and reviewed by the team.
During Deployment Window Announce maintenance window start to stakeholders.
Enable maintenance mode on the live site.
Perform final backup of the live database.
Deploy upgraded codebase to the production environment.
Run php bin/magento setup:upgrade on production.
Run php bin/magento deploy:mode:set production.
Run php bin/magento cache:flush.
Run php bin/magento indexer:reindex.
Enable cron jobs on the production server.
Disable maintenance mode.
Announce site is live to stakeholders.
Post-Launch Verification (First 2 Hours) Place a test order with a live payment method (and refund it).
Verify the order confirmation email was received and is correctly formatted.
Check Google Analytics real-time reports to confirm traffic is being tracked.
Manually check key pages (Homepage, Category, Product, Cart, Checkout) for critical errors.
Monitor server logs (exception.log, system.log) for any new, critical errors.
Verify third-party integrations like live chat and search are functioning.

5.3. The Rollback Procedure: A Critical Safety Net

Professional project planning includes planning for failure. A well-defined and rehearsed rollback procedure is the ultimate safety net if the go-live deployment encounters a catastrophic issue.

Triggers for Rollback

The decision to roll back should be made quickly based on pre-defined triggers. The project lead should be empowered to make this call if any of the following occur within the first hour of going live:

  • Inability for customers to complete the checkout process.
  • Critical failure of the primary payment gateway.
  • Widespread data corruption is observed.
  • Key sections of the site are inaccessible due to persistent, unresolvable errors.

Step-by-Step Rollback Guide

The rollback procedure must be simple, robust, and reliable. While Magento provides a setup:rollback command, it has been known to fail silently or be blocked by database versioning conflicts, resulting in an incomplete or broken restoration. Therefore, the primary, most reliable rollback strategy must be a full restoration from the backups taken immediately before the deployment began.

  1. Re-enable Maintenance Mode: Immediately put the site back into maintenance mode to prevent further issues.
  2. Restore Codebase: Restore the file system from the final pre-deployment backup. This can be done by extracting a .tar.gz archive or using a version control command like git checkout <last_good_commit>.
  3. Restore Database: Drop the failed production database and restore the database from the final pre-deployment .sql backup file using a standard mysql import command.
  4. Clear Caches: Clear all caches on the old production server.
  5. Verify and Disable Maintenance Mode: Perform a quick smoke test on the restored old site and then disable maintenance mode to bring it back online.

This manual restoration method, while seemingly more basic, is far more reliable than relying on built-in application commands that may have their own bugs or limitations. The rollback plan must prioritize this guaranteed path to recovery.

5.4. AI-Powered Post-Launch Monitoring

The initial hours and days after an upgrade are critical for ensuring stability. Manually monitoring server logs can be like finding a needle in a haystack. AI-powered log analysis agents provide a significant advantage by automating this process.

These agents connect to the server's log data streams (system.log, exception.log, access.log, etc.) and use machine learning to establish a baseline of normal activity. During the post-launch period, the AI continuously monitors these logs in real-time for any deviations or anomalies.

Key capabilities include:

  • Real-Time Anomaly Detection: The AI can instantly flag unusual error patterns, spikes in 404 errors, or performance degradation that might indicate a problem with the upgrade. This allows the DevOps team to react much faster than they could with manual monitoring.
  • Automated Root Cause Analysis: When an issue is detected, the AI agent can correlate data from multiple log sources (application, server, database) to pinpoint the likely root cause. For example, it could connect a series of frontend errors to a specific database query that is suddenly failing, drastically reducing troubleshooting time.
  • Predictive Analytics: By analyzing trends in resource usage (CPU, memory) and error rates, advanced AI agents can predict potential future issues, such as a server running out of memory, before they cause a site outage.

Integrating an AI log analysis agent into the post-launch plan transforms monitoring from a reactive, manual task into a proactive, automated process, ensuring the long-term health and stability of the newly upgraded platform.


Phase 6: Project Management: Timelines and Resource Estimation

Providing accurate time and cost estimates for a Magento upgrade is notoriously difficult, as the effort is highly dependent on the complexity of the specific installation. However, by breaking the project down into the phases outlined in this report and defining complexity tiers, it is possible to create a realistic estimation model for planning purposes.

6.1. Breakdown of Effort by Phase

A common misconception is that the majority of the project time is spent on the technical upgrade command (composer update). In reality, this is one of the shortest parts of the project. The bulk of the effort is concentrated in the preparatory and validation phases:

  • Phase 2 (Static Analysis & Remediation): This is often the most time-consuming phase, especially for stores with many third-party modules and significant custom code.
  • Phase 4 (Quality Assurance): This phase is also very labor-intensive, involving the development of automated test suites, manual testing, and UAT coordination.

The actual (composer update) process is a small fraction of the total project timeline. The investment in planning, remediation, and testing is what ensures that this small step succeeds.

6.2. Timeline Estimation Models

To provide a useful estimate, we must first define the factors that contribute to project complexity.

Complexity Factors:

  • Small Project: Fewer than 15 third-party modules, minimal or no custom code, no major third-party system integrations (e.g., ERP, PIM).
  • Medium Project: 15 to 40 third-party modules, a moderate amount of custom code, and one or two major system integrations that require compatibility testing and potential refactoring.
  • Large Project: More than 40 third-party modules, extensive and complex custom functionality, multiple deep integrations with external systems, and potentially a headless/PWA architecture which adds another layer of testing complexity.

Based on these tiers, the following table provides a rough order of magnitude estimation for project timelines, synthesizing data from multiple industry sources.

Project Phase Small Store (Hours) Medium Store (Hours) Large Store (Hours)
Phase 1: Discovery & Planning 5 - 10 10 - 20 20 - 40
Phase 2: Static Analysis & Remediation 10 - 15 20 - 100 100 - 200+
Phase 3: Core Upgrade Execution 5 - 10 10 - 15 15 - 20
Phase 4: QA (Automated & Manual) 20 - 30 30 - 100 100 - 200+
Phase 5: Deployment & Go-Live 10 - 15 15 - 20 20 - 30
Total Estimated Hours 50 - 80 85 - 255 255 - 490+

Note: These estimates are for planning purposes and can vary significantly based on the specific condition of the codebase, the quality of third-party modules, and the efficiency of the development team. The "Remediation" and "QA" phases have the highest potential for variance.

This model provides a nuanced and realistic framework for project managers to allocate resources, set stakeholder expectations, and build a project plan that reflects the true scope of work involved in a professional Magento upgrade.


Conclusion: Maintaining Momentum Post-Upgrade

Successfully completing a Magento 2 upgrade using the structured, five-phase methodology outlined in this report is a significant technical achievement. 

Taking the time to work through the plan will help mitigate the inherent risks of the process. However, the go-live event should not be viewed as the end of the project, but rather as the establishment of a new, stable baseline for future growth.

It helps modernize the entire technology stack, cleanses the codebase of outdated practices, and implements a robust framework of automated testing. 

This investment pays dividends long after the upgrade is complete. 

The store is now better positioned to adapt to future changes, whether they are security patches, new feature developments, or further platform upgrades. 

The upgrade should be leveraged as a catalyst for a culture of continuous improvement, with a clear roadmap for ongoing maintenance and development that capitalizes on the capabilities of the new, more powerful Magento platform.

Need help upgrading Magento?


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Luke

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